Our mail services are all working fine, with the exception of a single user (the heaviest mail user, by far) who has previously had intermittent issues with POPping mail. Now it very rarely succeeds -- and currently, does not succeed at all -- in picking up mail. Using any POP client, we get authentication errors ("vchkpw: password fail" in maillog).
We are running vpopmail 5.2.1 + qmail 1.03 on a FreeBSD 4.6 server. No imap. No inetd/ xinetd, just tcpserver + daemontools...
Can someone please get me pointed in the right direction to troubleshooting this one account? I have done /checked the following:
- permissions for this and other accounts all look well
- checked user quota, well under limit
- tried creating a new account, pops OK
- re-assigned a password more times than is reasonable, both via vpasswd and vmoduser (crypted and unencrypted)
- rebuilt passwd.cdb using
- restarted qmail
- checked logs, nothing I can see beyond the "password fail" message in maillog.
On manual inspection the Maildir queues seem normal. I am assuming that the problem is with vpopmail/vchkpw and not with qmail itself. But any and all pointers are welcome.
Thanks in advance, John Berliner Live Oak School
