> I would add that one good place to /start/ looking, 
> is the DNS name resolution of your customer's workstations.
> Because if that is not working properly, then your server 
> won't even see the request for a while after they click..

Thanks for the suggestion. The clients connect by IP address and rDNS is
disabled on the servers. I suspect WAN/Internet latency issues.

--
Eric Robinson


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