Hi,

Thanks for your answer. There are 2 applications hosted on this Tomcat. 1 is
working fine and the other only is giving problems which we are accessing on
port 10080.

Request inputs on this so that the resolution is found.

Regards

-----Original Message-----
From: Christopher Schultz [mailto:ch...@christopherschultz.net]
Sent: Saturday, March 29, 2014 6:22 PM
To: Tomcat Users List
Subject: Re: Problem in accessing link

-----BEGIN PGP SIGNED MESSAGE-----
Hash: SHA256

Randhir,

On 3/29/14, 8:38 AM, Randhir Singh wrote:
> We are using tomcat in our production setup, the version of tomcat is
> 5.0.28.

It would be really good for you to investigate upgrading your version of
Tomcat. Not only has Tomcat 5.0 been retired, but Tomcat 5.5 has also been
retired. Tomcat 8 is about to be released. There are known and unknown
unpatched security problems with the Tomcat 5 versions which will never be
patched.

> While accessing the link hosted on tomcat, the following error is
> coming as below:
>
> ----------------------------------------------------------------------
> ----------------------------------------------------------------------
> ----------------------------------------------------------------------
> ----------------------------------------------------
>
>  *HTTP Status 500 - * ------------------------------
>
> *type* Exception report
>
> *message*
>
> *description* *The server encountered an internal error () that
> prevented it from fulfilling this request.*
>
> *exception*
>
> java.lang.NullPointerException
>
>
> com.elitecore.reports.manager.server.GetCompanyInfoServlet.doAction(Ge
> tCompanyInfoServlet.java:93)

This
>
is a problem with whatever "elitecore' is. You'll have to look there.

> Request you to please advice on what steps should be taken so that
> this problem is resolved.

This is not a problem with Tomcat: it's a problem with the web application
deployed on Tomcat. This is something you'll have to do yourself or engage
the original developer.

- -chris
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