Randhir Singh wrote:
Hi,We are using tomcat in our production setup, the version of tomcat is 5.0.28. While accessing the link hosted on tomcat, the following error is coming as below: ---------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- *HTTP Status 500 - * ------------------------------ *type* Exception report *message* *description* *The server encountered an internal error () that prevented it from fulfilling this request.* *exception* java.lang.NullPointerException com.elitecore.reports.manager.server.GetCompanyInfoServlet.doAction(GetCompanyInfoServlet.java:93) com.elitecore.reports.manager.server.GetCompanyInfoServlet.doPost(GetCompanyInfoServlet.java:66) com.elitecore.reports.manager.server.GetCompanyInfoServlet.doGet(GetCompanyInfoServlet.java:58) javax.servlet.http.HttpServlet.service(HttpServlet.java:689) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) com.elitecore.reports.manager.server.ValidateLicense.doAction(ValidateLicense.java:118) com.elitecore.reports.manager.server.ValidateLicense.doPost(ValidateLicense.java:52) com.elitecore.reports.manager.server.ValidateLicense.doGet(ValidateLicense.java:44) javax.servlet.http.HttpServlet.service(HttpServlet.java:689) javax.servlet.http.HttpServlet.service(HttpServlet.java:802) com.elitecore.reports.base.server.EncodingServletFilter.doFilter(EncodingServletFilter.java:17) *note* *The full stack trace of the root cause is available in the Apache Tomcat/5.0.28 logs.* ----------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------------- Request you to please advice on what steps should be taken so that this problem is resolved.
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