My experience to date is that GoDaddy doesn’t really support the internals of CPanel, and CPanel doesn’t provide end-user customer support either.
I figured I would try to solve the problem myself (with this mailing list’s help), or consider hosting my own (OS X) email server so I have full control of SA. I’m a Mac OS X house and don’t really want to deal with the Exchange-hosted email GoDaddy offers as its only alternative. What are DNS “free limits”? Since CPanel is a shared-hosting setup, is it obvious that I am using a shared DNS server? > On Oct 13, 2015, at 11:54 AM, Kevin A. McGrail <kmcgr...@pccc.com> wrote: > > On 10/13/2015 2:40 PM, Larry Goldman wrote: >> >>> On Oct 13, 2015, at 6:49 AM, Kevin A. McGrail <kmcgr...@pccc.com >>> <mailto:kmcgr...@pccc.com>> wrote: >>> >>> On 10/12/2015 2:15 PM, Larry Goldman wrote: >>>> I’m using the CPanel shared hosting on GoDaddy. Inside there, SpamAssassin >>>> is running. >>> GoDaddy might not be running sa-update or a new enough version of SA to >>> take advantage of the TLD updates we can push centrally. >> >> It seems that CPanel is an independent product that GoDaddy serves. It may >> be that the version of CPanel in use is not using up-to-date SA, which is a >> problem. >> >> How can I determine which version of SA is being used, without terminal >> access? > While your answer makes sense that you have a provider using a product that > uses SA that introduces a lot of questions about which version of SA and if > sa-update is involved, I don't see any hints in the output about what version > of SA is involved specifically. > > The questions really need to go to goDaddy though I'll admit they are a huge > provider so someone else here might know the answer. > > I also see this where you are likely using a DNS server that is shared with > others and hence you are over the free limits: > > 0.0 URIBL_BLOCKED ADMINISTRATOR NOTICE: The query to URIBL was > blocked. > See > > <http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block>http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block > <http://wiki.apache.org/spamassassin/DnsBlocklists#dnsbl-block> > for more information. > [URIs: allstarcomputerservices.com > <http://allstarcomputerservices.com/>] > > Regards, > KAM