read my reply to Chris, its rather simple - if you care (and we have some pretty damn illiterate users, if they can get it right, anyone can)
Oh additional point, it also helps if your CSR's also have a clue, and sound confident when talking to users, if they sound hesitant ummmm's and arrrrrs, then the user will have less confidence, christ, it aint rocket science. On 04/12/2014 01:02, Dave Pooser wrote: >> It would be very rare, and if so you would ever more rare CC the entire list >> of addresses on your spam message > > Really? I see it all the time, often with a message body of "TAKE ME OFF > THIS LIST!!!!" (because four exclamation points will convince a spammer to > stop, while three just amuse the spammer). Also, typos happen. > > In my opinion a honeypot is great for getting data in bulk, but it still > has to be manually categorized before it's fed to the RBL generator or > used for bayesian learning. The big advantage of a honeypot vs user-marked > spam, IMO, is that you can be positive that the honeypot did NOT sign up > for an email list and then start marking it as spam in lieu of the > unsubscribe button.