What you could do, is send a regular (weekly or monthly) spam report that tells your customers how many emails that were blocked vs the number of ham emails and other such statistics.
That might get some to stay. On Jul 28, 2014 3:31 PM, "Kris Deugau" <kdeu...@vianet.ca> wrote: > Chris Santerre wrote: > > I've just about stopped trying to fight them. I write local rules maybe > > once every 2 weeks. I'm so tired of users complaining they get "Tons of > > spam" which turns out to be 4. Yeah... 4. I stop so much and users are > > never satisfied. It was a side project that turned into a hobby that > > turned into a pain in my butt. > > When I see this kind of complaint, I pull out two stats from the filter > logs: > > 1) How much mail got tagged by SA on their account, per day, over the > last week > > 2) How much mail got tagged by SA on my own staff account, per day, over > the last week. > > 2) is almost always larger than 1), and 1) is, like you say, commonly > pretty low. > > -kgd >
