On 7/3/2012 12:25 PM, Kevin A. McGrail wrote: > On 7/3/2012 12:19 PM, Robert Fitzpatrick wrote: >> Looking for some advice, hope it's OK to ask here. I have a few >> customers over the past several months start getting an unusual amount >> of messages being blocked or returned when sending via our SMTP servers. >> I have checked that none of our servers are listed on any databases, but >> after some querying of the customers involved, I have found that they >> all have recently been sending mailing to their customer lists. Even >> though all of them assure me that these lists are only of the opt-in >> variety, it is the only thing they all have in common and seems to be >> the problem. >> >> I have also noticed that every time one of these mailings is sent with >> several AOL users, our servers will be temporarily blocked. Are there >> some precautions I should take to possible get their mails trusted? Any >> other advice? >> >> > I would likely look at setting up feedback loops for Spam complaints > such as: > > http://postmaster.aol.com/Postmaster.FeedbackLoop.php
I've had this set up for a while. I find the emails they send to be almost useless. I don't know if there is any benefit to simply being signed up. You get emails that basically say, "someone thinks your email is junk, but we're not going to tell you who." And they obfuscate the email addresses in the attached email. So unless you have something else in the email to tell you who the recipient was, you can't even take the person off your list. -- Bowie
