On Sat, 18 Sep 2010, Chuck Campbell wrote:

I have SA set up and working (mostly) on my mail machine, however I've put the
following into my user_prefs:

whitelist_from *...@zyngamail.com
and
whitelist_from_rcvd *...@zyngamail.com zyngamail.com
and
whitelist_allows_relays *...@zyngamail.com


when email comes in from them it is flagged as spam.

Here is an example spam report from the headers:

X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on helium.inexs.com
X-Spam-Flag: YES
X-Spam-Level: *****
X-Spam-Status: Yes, score=5.2 required=5.0 tests=DKIM_SIGNED,DKIM_VALID,
       DKIM_VALID_AU,FSL_HELO_NON_FQDN_1,HTML_MESSAGE,MIME_HEADER_CTYPE_ONLY,
       MIME_HTML_ONLY,RDNS_NONE,SPF_FAIL,TO_NO_BRKTS_NORDNS_HTML
+autolearn=disabled
[snip..]
I have contacted them about their SPF failure, and am awaiting a response, but
I don't see any reference to my whitelisting, is it not working as I
anticipated?

If it is there, and I just don't see it, let me know where, and how to
increase it's score to ensure whitelisted emails are not flagged as spam.

thanks,
-chuck

I assume when you say "into my user_prefs" you mean the per-user prefs
(as opposed to the site-wide config).

Have you enabled per-user prefs in the site-wide config? (default is not enabled). Is SA integrated in your mail system in a way that it "knows" the user name of the recipient? (some integration methods do not make that
info avaialble to SA so the per-user prefs don't work).
Have you checked to make sure that your user_prefs are available/readable
to the SA daemon?

Try putting those white-list statements in the global "local.cf" config file (do a --lint check & what ever steps are necessary to restart SA so
that it will see the changes) and then test to see if the whitelist works.
If it does then there's an issue with your per-user prefs,  if not then
there's an issue with the white-listing itself.


--
Dave Funk                                  University of Iowa
<dbfunk (at) engineering.uiowa.edu>        College of Engineering
319/335-5751   FAX: 319/384-0549           1256 Seamans Center
Sys_admin/Postmaster/cell_admin            Iowa City, IA 52242-1527
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