I have SA set up and working (mostly) on my mail machine, however I've put the
following into my user_prefs:

whitelist_from *...@zyngamail.com
and
whitelist_from_rcvd *...@zyngamail.com zyngamail.com
and
whitelist_allows_relays *...@zyngamail.com


when email comes in from them it is flagged as spam.

Here is an example spam report from the headers:

X-Spam-Checker-Version: SpamAssassin 3.3.1 (2010-03-16) on helium.inexs.com
X-Spam-Flag: YES
X-Spam-Level: *****
X-Spam-Status: Yes, score=5.2 required=5.0 tests=DKIM_SIGNED,DKIM_VALID,
        DKIM_VALID_AU,FSL_HELO_NON_FQDN_1,HTML_MESSAGE,MIME_HEADER_CTYPE_ONLY,
        MIME_HTML_ONLY,RDNS_NONE,SPF_FAIL,TO_NO_BRKTS_NORDNS_HTML
+autolearn=disabled
        version=3.3.1
X-Spam-Report: 
        *  0.0 FSL_HELO_NON_FQDN_1 FSL_HELO_NON_FQDN_1
        *  0.9 SPF_FAIL SPF: sender does not match SPF record (fail)
        *      [SPF failed: Please see
+http://www.openspf.org/Why?s=mfrom;id=notifications%2Bvvvo8mu4wy%40zyngamail.co
+m;ip=10.49.16.82;r=helium.inexs.com]
        *  0.0 HTML_MESSAGE BODY: HTML included in message
        *  1.1 MIME_HTML_ONLY BODY: Message only has text/html MIME parts
        * -0.1 DKIM_VALID_AU Message has a valid DKIM or DK signature from
+author's
        *       domain
        *  0.1 DKIM_SIGNED Message has a DKIM or DK signature, not necessarily
        *      valid
        * -0.1 DKIM_VALID Message has at least one valid DKIM or DK signature
        *  1.3 RDNS_NONE Delivered to internal network by a host with no rDNS
        *  2.0 MIME_HEADER_CTYPE_ONLY 'Content-Type' found without required MIME
        *      headers
        *  0.0 TO_NO_BRKTS_NORDNS_HTML To: misformatted and no rDNS and HTML
+only

I have contacted them about their SPF failure, and am awaiting a response, but
I don't see any reference to my whitelisting, is it not working as I 
anticipated?

If it is there, and I just don't see it, let me know where, and how to 
increase it's score to ensure whitelisted emails are not flagged as spam.

thanks,
-chuck


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