Dear all, Thank you all for your assistance.
After all the fuss I have been making, I forgot the one rule that I have learned from dealing with electrics, "always check your equipment before you use it!". since I was the admin I use outlook express to monitor that email. but since I should not have my clients account on my mail client app, I used a little primitive email program I wrote to check there account. Since John Hardin asked for improperly-classified message (witch by the way John, I don't know what that is or how to fine it) I though it best to export both the admin and client emails as .eml files and make a link to them. So you guys could compare what was different between them. Since my program was to primitive to do this I had to set up my clients account in outlook express to make this possible. When I did, I was suddenly surprised to see tunes of junk mail was actually marked as spam, So it was working and just could not see it. I don't know why, my program display everything in the Subject line so I should have seen it. anyway, I still wanted to thank all for all your help anyway, and at least I know a few new things that I should have known all along. nonlin