Are you the ISP for the IP address, or the client/user? According to SORBS, requests for removal from the DUHL should come from the ISP that owns the IP space, not the end user that rents it.
See: http://www.au.sorbs.net/faq/dul.shtml "End users (non ISP staff): SORBS support staff may ask you to ask your ISP to request the change as you are not authoritative information about the network ranges in question. The SORBS support staff may need to request you change the rDNS naming scheme, so to save time and trouble, ask your ISP to log a ticket and do not log a ticket yourselves." My guess is: you're submitting the IP for removal, the SORBS staff sees that you're not the actual IP owner, and thus they ignore the ticket (aside from the automated reply). You need to get your ISP to send in the request. John On Tue, Apr 20, 2010 at 06:04, Nigel Frankcom <n.frank...@gmail.com> wrote: > Hi All, > > Am I the only one incabale of figuring out the SORBS interface? > > I'm told by various mailserver that sorbs is blocking me (including > this list hence mailing from my gmail account). > > When I log on to sorbs, give my details I get a nice email back saying: > > $Id: Act.pm,v 1.16 2006/11/27 03:36:09 lem Exp $ > > I'm a robot writing you on behalf of the SORBS' admins. The reason > you're getting this automated response, is our desire to provide you > with consistent and fast responses. I'm prepared to correctly analyze > most of the cases appearing in the DUHL queue. > > You might want to keep your responses as short as possible (and to > trim my own responses) to help humans better serve you should the need > arise. > > > > I'm glad to report that the IP space will be submitted for delisting > from the DUHL. > > Best regards. > > SORBS > > It's now Day 6. and I'm still listed. > > If anyone has any ideas - please let me know? > > Kind regards > > Nigel >
