Kris Deugau wrote:
Jeff Chan wrote:
The SpamCop BL is a fair representation of the sending IPs of the
messages that its users are reporting as spam. One of your goals
as an ESP should be to not get perceived as spam in the mailboxes
of those users. If the users get your messages and report them
as spam (via SpamCop, AOL, etc.), then you may be doing something
inappropriate that's worth reviewing and correcting.
In a lot of cases, that seems to boil down to "sending a legitimate
email to a recipient who once *asked* to be sent such email, who has now
forgotten they signed up in the first place". :(
There's not much a sender can do about that - particularly for periodic
emails of the type *many* companies send to customers (or potential
customers) who have signed up for these messages.
Not only can the sender not do anything about the reporting and getting
blacklisted, but the way spamcop sometimes (always?) lists the host,
they can't find out which of their senders was involved, and thus have
no hope of figuring out which of that sender's recipients is responsible.
Kind of hard to solve a problem when you're just being told "something
is wrong" and _nothing_ more. Which is the case when a spamtrap was
involved.
