Andrew Sykes wrote: > Matt, > > Thank you, that makes things a lot clearer, is there any way to utilise > forwarded messages or is it a lost cause? > In general, no... In some situations you can make use of how a particular mail client does its forwarding, but you'd need to really look at what the specific mail client does.
Another option is to have them forward the message as an attachment, and have a script strip off the attachment and feed that to sa-learn.. however, not all clients do forward as attachment.
