> Christian Quest wrote:
> > Are statistics that important ?
> >   
> Fact: some spam will get past any antispam solution. The trick is that
> you want to be using a solution that minimizes that amount
> 
> So when a senior manager complains about a particular piece of spam that
> reached her mailbox, and says "your system is useless - why aren't you
> using  'vendor Y'?", you need to be able to  refute that with... 
> Stats! :-)
> 
> ...and if you find out your system is only catching 85% of spam, then it
> is indeed time to be looking for a new solution (assuming you have
> configured it/etc)

Just, unplug the senior manager and plug a junior one in. :)

Well, right. Actually stats are matter (at least at some degree), but using 
things like graylisting doesn't mean you loose any statistic about 
non-retriers. There are greylisting products which do rely on an external sql 
db to store triplets, and you can easily count expired, open triplets (ie: the 
ones for which there was not a second delivery attempt) as accounting for 
spam+viruses. You just need a bit more effort in putting numbers together, but 
it isn't that difficult, anyway.

Also, having to talk to a manager, you probably don't even need to show the 
whole design of the thing: you total receiveds are the SA checked messages + 
the expired, open triplets. You total blocked count is the SA+AV's blocked ones 
+ the expired, open triples.

Here it is: you'll get your numbers.

Also note that, provided you don't have a too narrow time window in your GL 
product between first and second contact, you actually get really a low figure 
on GL's FPs (at, this seems to me).

Regards,

giampaolo



> 
> -- 
> Cheers
> 
> Jason Haar
> Information Security Manager, Trimble Navigation Ltd.
> Phone: +64 3 9635 377 Fax: +64 3 9635 417
> PGP Fingerprint: 7A2E 0407 C9A6 CAF6 2B9F 8422 C063 5EBB FE1D 66D1
> 

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