On Friday 20 October 2006 02:53, Angel L. Mateo wrote:
> Hello,
>
>       I am using spamassassin with postfix and amavis on a debian sarge
> server. The versions I use are:
>
> * postfix: 2.1.5
> * amavisd-new
> * spamassassin: 3.1.0a
>
>       The problem I have is that emails sent by one of my users is always
> tagged as spam, although messages aren't spam. The spamassassin flags in
> the received email are:
>
> X-Virus-Scanned: by amavisd-new-20030616-p10 (Debian) at telemat.um.es
> X-Spam-Status: Yes, hits=9.5 tagged_above=0.0 required=5.0
>         tests=ALL_TRUSTED, AWL
> X-Spam-Level: *********
> X-Spam-Flag: YES
>
>       As you can see, the only matching tests are:
>
> * ALL_TRUSTED: because the mail has only pass through trusted servers
> (in fact, just my mail server).
> * AWL: auto whitelist. According to the documentation, I think that this
> is just a history of the score of his mails.
>
>       Why could be the reason for this wrong tagging?
>
>       As far as I can guess, the problem could be the AWL (I think that this
> user is the same that had a problem some months ago with a worm virus
> sending a lot of emails), but I run:
>
> spamassassin --remove-addr-from-whitelist=<hisemail>
>
>       And the problem was still there.
>
>       Any help?

Do you use global AWL or per user?  If it's per user then perhaps you ran 
spamassassin --remove-addr-from-whitelist=<hisemail> from your root account, 
in which case only e-mails sent to the root account will have the AWL reset.

-- 
Take care,
Chris

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