Steve Ingraham wrote:
>
> I want to thank Jake, Andrew, George, Eric, Loren, Jimmy and anyone
> else who has sent information to help me with my email problems the
> last couple of days. Despite all of your good advice our domain is
> still having email problems. I am not exactly sure what the root of
> the problem is exactly.
>
> I received an email to [EMAIL PROTECTED]
> <mailto:[EMAIL PROTECTED]> that appears to have only gone to
> that account so Jake may be the only one reading this aware of his
> comments. In it he states that he was unable to connect to remote host
> when he digs our MX okcca.net. I have included the contents of his
> message here:
>
> Jake Vickers wrote:
>
> Hey Steve. I've been in those shoes before.... To get email working,
> for now take out all of your SA rules. Then run spamassassin -D --lint
> to parse everything and make sure all is okay.
> I am trying to do as much trouble shooting without actually logging
> into your machine as I can from here. Here is my first problem....
> Your DNS is wrong, or you have a network problem somewhere:
>
<snip>
>
>
> [EMAIL PROTECTED] ~]# telnet 204.87.111.225
> Trying 204.87.111.225...
> telnet: connect to address 204.87.111.225: No route to host
> telnet: Unable to connect to remote host: No route to host
>
>
> As you can see, I cannot get to your IP address at all.
>
> As Jake suggested, I moved everything except local.cf and init.pre out
> of /etc/mail/spamassassin and ran spamassassin –D –lint. I am not sure
> what I am looking for in the returns from this action.
>
Stop looking at your spamassassin configuration. Stop looking at your
email configuration. Start looking at routers and firewalls.

The "no route to host" can only be caused by a router or firewall
somewhere in the path from Jake's machine to 204.87.111.225. Possibly
even a router on Jake's end.

First, I'd have Jake try his telnet again, but this time use port 25 to
connect to: (note the extra 25 on the end)

telnet 204.87.111.225 25


*I* can do this just fine. I get back:

220 dellapp02.occa.state.ok.us ESMTP

Jake should to. If he can't, the problem isn't in your network, it is in
his.

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