I understand the issue of troubleshooting and repair. How long I have worked on it is irrelavant as I have alreayd said, I don't know what I am doing. If I did have the knowledge I would be able to fix it and more than likely, quickly.
I personally work in computer repair, not in Server Setup or DNS. This is new territory to me. The 30 minutes to 2 hours is just for checking the server DNS. We have already had someone quote 10 or so issues above within 5 minutes. I personally don't know how to read what he was quoting. I asked for an hourly rate for corporate, not myself. Visa versa, Corporate has not business relations with you, why would they pay you up front? This is where business relations start. They have to start somewhere. We have people that charge by the job and people that charge by the hour. We have had a few quotes by the hour and I can bring those back to corporate. If you are telling me you want me to go back to corporate and say, Well, it will be $1000.00 even though this guy doesn't need to come out, has no overhead, and basically will look at it, figure the issue out, change some things and wait 3 days. I can't do that. They will kick me right out of the room and deny the request and tell me to live with it the way that it is. Now, if you really needed to come out, then I could get them to turn their heads however for this issue, there is no onsite service requested nor needed. Wayne -- View this message in context: http://www.nabble.com/Hiring-for-Spam-Assassin-Troubleshooting-t1726230.html#a4691004 Sent from the SpamAssassin - Users forum at Nabble.com.
