"Yusuf Ahmed" <[EMAIL PROTECTED]> wrote on 17/05/2006 04:28:36 PM:
> Hi Guys, > > Couldn't find a thread like this hence this new one. Just wondering > what strategy people are using when it comes to dealing with email > that gets enough points to be considered as spam. Eg. being deleted > and quarantined, or delivered and quarantined etc. > > I'm using store and deliver - is that the general concept out there > with everyone? > > Regards, > Yusuf. As a business we take copies of all emails received by the mail gateway. Messages determined to be Spam are not delivered to the end user. Using MimeDefang, the message is pulled apart and all of the bits that we find important are logged to a database so that we can use our web applications for inquiry and recovery of false positives etc. Other web applications have been written for administration purposes and to track down emails when there is a complaint or query. So by default we keep everything and provide mechanisms for our staff to recover an email if required. The ability to customise SpamAssassin and Mimedefang has been invaluable for us. Cheers, Aaron