Steven Stern wrote:
1. I created two public folders, "should-be-spam" and "should-be-ham" and I semi-regularly remind users to copy (for ham) or move (for spam) mis-marked messages. The message that goes with spam includes a link to a web page explaining how to move a mis-marked spam message to the "should-be-spam" folder.
That should be "how to move a mis-marked spam message to the > "should-be-ham" folder".