Hi there,

I having a problem with one of our platforms that run spamassassin where
mail seems to be flagged as spam even though it does not hit the score
required. Running 

        spamassassin -t examplemail

(where examplemail is the full headers and body from a message, which is
being sent from actinic catalogue). This gives the output:

Spam detection software, running on the system "ptb-cgirelay01", has
identified this incoming email as possible spam.  The original message
has been attached to this so you can view it (if it isn't spam) or label
similar future email.  If you have any questions, see
the administrator of that system for details.

Content preview:  Dear Mr M A Woodhouse, Thank you for shopping at 
  allplas.co.uk . We have received and are processing the following 
  order: Order Number: MA22AN72006795 Order Date: 9 January 2006 10:45 
  GMT [...] 

Content analysis details:   (-2.6 points, 5.5 required)

 pts rule name              description
---- ----------------------
--------------------------------------------------
 0.2 NO_REAL_NAME           From: does not include a real name
-2.8 ALL_TRUSTED            Did not pass through any untrusted hosts


As you can see, the message is scored as -2.6 but still flagged as
possible spam. I don't see how adding a custom rule would help here as
it is not looking at the score correctly. The only thing I can think is
that it doesn't like the -ve number but that  doesn't sound right.

Any ideas on why this is happening welcome.

SpamAssassin version 3.0.2
  running on Perl version 5.8.4
Debian Linux 2.6.8-2-686-smp

Thanks,
-- 
| Josh Berry                        Broadband Solutions for
| Internal Systems Engineer               Home & Business @
| PlusNet plc                                  www.plus.net
+ -----   Plusnet - The smarter way to Broadband!   ----- +

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