Charles Sprickman wrote:
On Fri, 2 Dec 2005, Ralf Hildebrandt wrote:
* Kai Schaetzl <[EMAIL PROTECTED]>:
In order to keep our mail flowing to AOL members, I've signed up
through
the AOL postmaster service to receive TOS reports. Basically, whenever
someone reports mail from our domains as spam, AOL forwards it to me.
Be careful about that. That's what they say. Actually, it seems they
have
their own filters additionally and send you everything they *think* is
spam. I've been getting a lot of TOS reports which weren't spam and
where I
was able to ask the recipient and they said "No, I didn't hit the
button".
Yeah, I also get lots of crap that DEFINITELY not spam and that nobody
in his/her sane mind would declare as spam. But then nobody
in his/her sane mind would use AOL, either.
Yeah, I'm fairly certain after speaking with someone who routinely deals
directly with AOL's "postmaster" folks that these are all button pushes.
Never underestimate the stupidity of the average computer user. AOL
does not help matters by putting the "report as spam" button next to the
"delete" button in their mail client.
Charles
I deal with aol (I call it AOHELL) a lot through their loopback and
besides them placing the buttons for 'delete' and 'report as spam'
really close if a spam is deleted from their spam folder it is the same
as pushing 'report as spam', also after 4 days if left in the spam
folder it is deleted by their system and reported as spam. (Really not a
good thing[tm] with the holidays travel coming up)
From talking to several folks who use aol seems if a message lands in
the spam bucket it needs to be highlighted and then 'this is not spam'
needs to be hit.
Of course when my Dad first got on the 'net he signed for you... you
guessed it aol and it only took me an hour to get him a real 'net
connection and all setup... but took him having to cancel the credit
card he used before they stopped billing for it. (He called for like 6
months, at least, wanting his service canceled.) (This all happened a
few years ago like 1997 or so--I've heard they somewhat have a handle on
this but still hear of it happening to people.)
-Doc (Who laughs so hard sometimes at the commercials about aol on TV)
