----- Forwarded message from Angry and Concerned Customer ----- X-Scanned-By: milter-spamc/0.25.321 (localhost.nl2k.ab.ca [0.0.0.0]); Wed, 27 Jul 2005 13:11:47 -0600 ____
Hi Dave - we are still getting people labeled as sending us spam that should be on that white list (this includes emails from employees). The last two were addressed to me from Rhonda and one from Jim Wooley - both were labeled as spam! This is nuts! If it doesn't work - it doesn't work! Also can we raise the threshold on the spam to 7.5 instead of 5.00 (7.5 > and it is labeled spam) Really for us - we would rather not have anything labeled as spam AT ALL. this would fix most of this issue. Then the only issue would be making sure your Spam filters (Spam Assassin) pass all legitimate emails through to us (even if some spam slipped through with it - we would rather not miss anything). Our issues are major to us - and it seems we have a number of them, so I am going to go over them here again so we don't lose sight of them: 3) Email issues. Spam. We didn't ask for our emails to be labeled with "spam" and it is creating problems for us. This creates certain issues within the organization when we "accidentally" reply to a member (not noticing anymore the spam label - since every email seems to have it) and they get an email from us with "spam" marked in it <sighhh> Also, a number of members at one time or another could not send email through to us. I haven't heard of any lately, but that was why we went to a "whitelist" approach - to ensure that people on that whitelist were allowed through - regardless of spam filtering and that their emails would not be labeled spam. (Note I am saying spam filtering - not the standard antivirus checking). Well, it's been a couple months now and the Whitelist doesn't seem to be working as it should/intended and there is also been no way to update that white list (replace the file of "acceptable" email addresses with updated ones or add people to it). ----- End forwarded message ----- All right, the short and simple is that Spam-Assassin may not be doing the correct job. This user has a whitelist in place and some e-mail are getting the label of spam. Even some of my cron jobs are getting a [SPAM] label when they should nt. Why? -- Member - Liberal International This is [EMAIL PROTECTED] Ici [EMAIL PROTECTED] God Queen and country! Beware Anti-Christ rising! Better to serve in Heaven that to Rule in Hell.