Hello Chris, Thursday, May 26, 2005, 1:19:19 PM, you wrote:
>>Cricket bats are, I'm told, another favorite in some parts of >>the world for dealing with recalcitrant users. CS> All second fiddle to being a 6 foot, 230 lb ex-boxer, martial CS> artist, and avid ice hockey player. You cheat. CS> If that don't make them nervous, I use my power phrase: CS> "I don't think I can recover your work now." Me, I find the best tonic is a pause, followed by a long, deep, sigh. Pause again, then "I think you better talk to Kevin." When the technician known for being able to fix almost everything sends someone to the manager who authorizes a complete reformat and rebuild of their disk drives ... Bob Menschel