Same goes for who asks to unblock certain messages. They are told they can decide to have spam pass through (periodical automatic quarantine unlock, actually). In less than a day they usually beg to restore their antispam protection (and who cares for that job-unrelated mailing list!).
That reminds me of a customer we had who asked us to disable all spam filtering on his account. A few months later he cancelled because he was "receiving too much spam."
A definite *headdesk* moment.
-- Kelson Vibber SpeedGate Communications <www.speed.net>