> We use a program called Guinevere, that works with Novell GroupWise > systems to filer the e-mail after it has passed through SA. All of the > suggestions I have received seem to point to the fact that this may be > where the error lies. I appreciate all the suggestions by the group.
That's about all I can think of. In your earlier mention of messages alternately or occasionally leaking through (which cases I had forgotten about), those were cases where the message flatly wasn't scored by SA for some reason or other, so made it through. Since in your case the message IS being scored, it pretty much has to be a down-stream problem of some sort. Loren