>-----Original Message----- >From: Carnegie, Martin [mailto:[EMAIL PROTECTED] >Sent: Friday, October 01, 2004 3:48 PM >To: Spamassassin-Users >Subject: [SA-List] IPlanet and SA > > >We are currently seeing emails from external customers being marked as >spam in SA when they come from an ISP called Shaw. I have been talking >to their tech support about these emails as I think that this is all on >their end due to the format of the email. As a Shaw customer >myself. I >sent an email from my account (through their web interface) and here is >the message headers
*snip* > >So I understand why SA marks it as it does, but according to Shaw, they >cannot change any settings that would change the score. I have asked >them to either properly format the HTML or make it plain text, which is >not something they say can be done. > >Has anyone had experience with IPlanet that would know if there is some >setting that they could adjust? > >I know that I can whitelist them, but we prefer that they would fix >their system rather than we have to maintain a whitelist. > So they're saying they can't be RFC compliant? The only thing I see that might need to be fixed is: FAKE_HELO_SHAW_CA Other then that, it seems _they_ have some work to do. --Chris