Thanks for the help.
Almost all pc are on lan without noticeable problems in ADSL
connectivity (Using an external SOGo server).
The strange problem is that ask password only for address book and not
calendar.
I try to find information for change thunderbird connections timeout and
see if get any change.
Thanks for now
Il 26/05/2015 17:22, Christian Mack ha scritto:
Hello
Am 2015-05-22 um 17:27 schrieb Andrea - Messa Ufficio:
we have installed 3 servers with SOGo and thunderbird on clients. On many pc
in all of 3 costumers randomly opening Thunderbird SOGo ask password for sync
address book.
We had tried to reinstall thunderbird and recreate account (in one case also
changed PC) but problem return with no reason.
If we don't insert password and go to password manager the password is
correctly stored (https://xxx.xxxx.xx (SOGo) [email protected] pass) but not
recognized with no changes on connection or server.
Any help?
We have this with users connected via WLAN.
If the WLAN is busy, or intermittend not reachable, then Thunderbird
asks for the password.
Obviously Thunderbird tries to use the stored password, but gets a
timeout or other error.
Then he comes to the wrong conclusion, that the password is invalid.
Therefore it asks for a valid password again.
Hope this helps.
Kind regards,
Christian Mack
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Andrea Cariddi
Messa Ufficio srl
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