On 2025-04-24 11:02 a.m., Sherry Happel wrote:
OpenOffice Support Team:
I cannot get Open Office to work after using it for years.
Today, it would not open correctly. It also would not check for updates. So I
went to your website and downloaded it again. Now Macbook says 'it cannot
verify developer' and won't let it start.
I cannot open any of my files. I have no access to them.
I just want to use Open Office. I an not a programmer or developer. I am a user
who has liked your product for years.
What do I do?
Respectfully,
Sherry Happel
Sent with [Proton Mail](https://proton.me/mail/home) secure email.
If you had read the release notes you would have seen this:
Known Issues
For macOS users
* Apache OpenOffice will be flagged by the Gatekeeper facility in macOS. This
is a feature to
help guard against malware on Mac systems.The Apache OpenOffice disk images
are signed by
Apache as required by Apple, but Gatekeeper may still be triggered. If that
happens, please
follow the below steps.
o For macOS up to 10.11 “El Capitan”: There is a procedure laid out at the
following link
to allow applications not installed from the Mac App Store to run. See
theMac support
article <https://support.apple.com/kb/HT5290>.
o
For macOS 10.12 “Sierra” and up: In Finder, Control-click or right-click
the icon of
the app. Select Open from the top of the contextual menu that appears.
Click Open in
the dialog box. If prompted, enter an administrator name and password.
This is needed
just the first time you launch Apache OpenOffice.
* Due to a known bug inOracle Java,
<http://bugs.java.com/bugdatabase/view_bug.do?bug_id=7131356>installations
of Apache
OpenOffice on macOS that do not have the legacy Apple Java 6 installed will
not be able to
recognize Oracle Java 7, 8, and maybe 9. If not able to upgrade to Java 9,
then install the
legacy version of Apple Java from the following link:Legacy Apple Java 6
<https://support.apple.com/kb/DL1572>. This allows the portions of AOO that
require Java to
run properly.
https://cwiki.apache.org/confluence/display/OOOUSERS/AOO+4.1.15+Release+Notes
--
_________________________________
Larry I. Gusaas
Moose Jaw, Saskatchewan Canada
Website:http://larry-gusaas.com
"An artist is never ahead of his time but most people are far behind theirs." -
Edgard Varese
