On Mon, 4 Nov 2019 09:36:01 +0200 Megan Van Zyl <megredg...@gmail.com> wrote:
> > > Sent from Mail for Windows 10 > Good Day > > I have loaded open office to my daughter’s slim book and she is unable to use > the word program. It keeps freezing. Once the document has been recovered > then it is not responding. > > I have removed Open Office and reloaded it. > > Please could you assist me > > Many thanks > Megan Two things to check: First, start TaskManager (Ctrl Shift Esc) and kill all "soffice" processes shown on TaskManager's tabs. Note the spelling "soffice", with an inital "S". Secondly: check the Windows 10 is _fully_ updated. -- Rory O'Farrell <ofarr...@iol.ie> --------------------------------------------------------------------- To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org For additional commands, e-mail: users-h...@openoffice.apache.org