On Mon, 4 Nov 2019 09:36:01 +0200
Megan Van Zyl <[email protected]> wrote:

> 
> 
> Sent from Mail for Windows 10
> Good Day
> 
> I have loaded open office to my daughter’s slim book and she is unable to use 
> the word program. It keeps freezing. Once the document has been recovered 
> then it is not responding.
> 
> I have removed Open Office and reloaded it.
> 
> Please could you assist me
> 
> Many thanks
> Megan

Two things to check:

First, start TaskManager (Ctrl Shift Esc) and kill all "soffice" processes 
shown on TaskManager's tabs.  Note the spelling "soffice", with an inital "S".

Secondly: check the Windows 10 is _fully_ updated.

-- 
Rory O'Farrell <[email protected]>

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