Christine Cassello wrote: > I can't get the unsubscribe link to open but I don't want to keep > getting your emails. My problem is over now. > > On 11/16/16, LINDSAY BURROWS <lindsay.burr...@optusnet.com.au> wrote: >> Hi Keith >> Checked as suggested no soffice processes running. >> Any other suggestions. Do you know why the older version will not work now. >> Cheers >> Lindsay >> >> -----Original Message----- Sent: Thursday, 17 November, 2016 9:11 AM >> Newsgroups: >> g,m,a,n,e,.,c,o,m,p,.,a,p,a,c,h,e,.,o,p,e,n,o,f,f,i,c,e,.,u,s,e,r Subject: >> Re: Problem with loading new version. >> >> LINDSAY BURROWS wrote: >>> Hi >>> Have problem updating to new version 4.1.3. >>> Checked online forums no help. >>> Always used your program but now unable to load update or get the old one >>> >>> working. >>> Cannot get my files or even use the program. >>> It comes back with: Google Chrome process id 9592 – Says I need to close >>> apps in use so to update. >>> Google chrome is not my default browser and no applications are being >>> used. >>> Can you advise. >>> >>> Kind Regards >>> Lindsay Burrows >>> >> Lindsay; >> >> It sounds as if the quick-starter is running. As you appear to be on >> windows do the following to check. >> 1. Open Task Manager >> 2. Switch to the Process tab (if not already there) >> 3. look for any soffice processes running. >> NOTE the preceding s >> 4. If any are running right click on it and select end task from the menu. >> >> Once any running soffice processes are closed try down loading and >> installing AOO again. >> >> Regards >> Keith >> >> >> --------------------------------------------------------------------- >> To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org >> For additional commands, e-mail: users-h...@openoffice.apache.org >> >> to unsubscribe to the list: 1: from the address you sued to subscribe originally send a blank e-mail to users-unsubscr...@openoffice.apache.org. This will generate a follow-up e-mail to you. If you do not see the follow-up mail check spam folder. 2: follow the directions in the follow-up e-mail. 3: you will receive a final e-mail saying you have successfully unsubscribed.
As a last resort if the above process does not work send an e-mail to user-ow...@openoffice.apache.org explaining the problem and requesting help. Regards Keith
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