I have no clue.  I can't update  either.  Someone suggested something with 
aviva.  I don't know what that is.

Ella


________________________________
From: LINDSAY BURROWS <lindsay.burr...@optusnet.com.au>
Sent: Wednesday, November 16, 2016 4:37 PM
To: users@openoffice.apache.org
Subject: Problem with loading new version.

Hi
Have problem updating to new version 4.1.3.
Checked online forums no help.
Always used your program but now unable to load update or get the old one 
working.
Cannot get my files or even use the program.
It comes back with: Google Chrome process id 9592 - Says I need to close apps 
in use so to update.
Google chrome is not my default browser and no applications are being used.
Can you advise.

Kind Regards
Lindsay Burrows

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