On Wed, 6 Jan 2016 13:40:00 -0500
Logan Hamm <loganhamm1...@gmail.com> wrote:

> I have open office on my laptop because my stepfather downloaded it on my
> laptop around August 2015. I renewed it one time a couple months ago for
> $10 and did not do it again. For some reason I have been charged $10.69
> twice this month and I am not sure why. I would appreciate your help on
> this matter thank you.
> 
> Logan Hamm

OpenOffice is a free download, with no subscription.  Because OO is opensource 
many sites manipulate search engines so that they come high on the hit list, 
and compile OO with unwanted add-ons or charge for it with spurious offers of 
support.

It is possible your stepfather downloaded from such a rogue site, which is 
nothing to do with the OpenOffice project.

I suggest you remove the existing print of OpenOffice, run indepth Malware and 
antivirus scans, then follow my suggestions below.

OpenOffice should be downloaded _only_ from
http://www.openoffice.org/download

This site will redirect you to a SourceForge site and your download will start 
in about five seconds with no need to click on anything else (Do NOT click on 
anything else).

One can verify that the downloaded file is as it left the code factory by the 
methods described in
http://www.openoffice.org/download/checksums.html

When you install, you will be asked to enter your name and initials.  This is 
only for internal use on your computer to identify you from other users on the 
same computer (such as other family members). This information is not (repeat: 
NOT) transmitted  outside of your computer.

We recommend downloading only from the above site.


-- 
Rory O'Farrell <ofarr...@iol.ie>

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