Hello Margaret,

Can you remember where you downloaded this version of OpenOffice from,
please? As Rory says, the Project does not incorporate malware so it has
been added later and it would be good to know who did this and harmed you.

Best regards,

Simon

On Thu, Oct 16, 2014 at 9:24 AM, muhsketchy <alwaysread...@live.com> wrote:

> We have used Openoffice for years and have always been grateful to have
> such useful software available for free rather than having to buy the
> comparable, but exorbitant, software from Microsoft.  That was the good
> thing about Openoffice but as they say, that was then, this is now.  With
> the latest update of Openoffice we seem to have picked up a few things that
> aren’t so great...in a word, adware.  I deselected the boxes which would
> have changed our search engine and homepage to Ask.com and proceeded with
> the download.  That completed I restarted my laptop and upon opening
> Amazon.com  discovered that I had rockettab spying on my every move.  I
> have tried to find the program and uninstall it from my computer but it is
> not listed when I checked the control panel, under any of the names I have
> learned are associated with the nuisance.
>
> I can only imagine the costs involved in providing and maintaining this
> caliber of software for the number of years it has been available.  I can
> also understand the need for sponsors but sponsors typically want a return
> on their investments.  In years gone by the avenue for those returns were
> pop-ups but pop-up blockers have pretty much made those a non-issue for
> most people.  Adware is a nuisance, Rockettab is worse than a nuisance
> because they are sneaky, not stealthy but downright sneaky.  I would much
> rather have responded to a plea for a donation or learned that Openoffice
> would only be available for a fee.  At least then I would have had a
> choice.  I am asking for your help in removing rockettab from my laptop.
> Neither McAfee or Microsoft Security Essentials is targeting the program as
> a threat.  I believe it is a threat.  It is invading my privacy.  I won’t
> purchase merchandise from any of the businesses which utilize that form of
> ‘advertising’.  I would rather pay twice the price for an item than support
> a company which participates in the hijacking of my computer.  As
> beneficial as Openoffice has been to us in the past if this is the way you
> need to operate in order to meet expenses then perhaps you can offer an
> adware free version for a fee.  This is how many companies operate today.
> For example, if a person wants to play games on Pogo.com they can play for
> free and put up with all the ads or pay the subscription fee and avoid the
> annoyances.
>
> I really hope to hear from you with a solution to removing rockettab from
> my computer.  The reality of the situation is truly depressing but if
> openoffice continues to utilize invasive adware then I have no choice but
> to remove your software from my computer.  I would rather pay for the
> software packages I need without saving a few (hundred) bucks and having my
> every keystroke monitored by people who do NOT have my best interests at
> heart.  Thank you for your time and attention to this matter.  Hopefully
> someone there will know what if feels like to be jacked and will contact me
> to offer me the solution to this pest which has invaded my computer and my
> life.
>
> Sincerely,
>
> Margaret McGowan
>
> P.S.  Please respond to  muhsket...@cox.net as I really do not use the
> windows live email any longer.  Thank you again for your time.

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