Thank you. Followed your instructions and it seems to be working fine now.
Installation went without a hitch.
Thanks again.
WJS
-----Original Message-----
From: Alan B
Sent: Thursday, August 14, 2014 5:52 PM
To: users@openoffice.apache.org
Subject: Re: problem with installation
On Thu, Aug 14, 2014 at 5:59 PM, wjs <kb6...@gmx.com> wrote:
I have tried downloading Open Office three times and each time the setup
program seems to work well. However, the program freezes about three
quarters of the way through the installation process. This same problem
happens every time. I am running windows 7. Can you advise me what I
need
to do to get it to work?
Don't know from the information you've provided but typical ways to prevent
install problems would include:
- first look in Control Panel to see if Windows thinks OpenOffice was
installed. If it does try the uninstall
then
- use OpenOffice install only if downloaded from https://www.openoffice.org
(you are redirected to http://sourceforge.net but that's okay)
- make sure Windows is clean and stable (no malware on system, registry
doesn't have spurious entries)
-- Malwarebytes is great for cleaning malware from system,
https://www.malwarebytes.org/
-- CCleaner is great for cleaning kruft from registry,
https://www.piriform.com/ccleaner
- make sure Windows is up to date (latest updates have been run)
- if install still not successful make sure Antivirus is shut off and try
install again BUT be sure to turn Antivirus back on when you're done!
---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
For additional commands, e-mail: users-h...@openoffice.apache.org
