Hi Carole, How are you going on with your re-installation for AOO 4.0.1, is it successful? I notice that you were doing upgrade install from 4.0.1 to 4.1.0, here is the related instruction about upgrade for Windows, you may want to refer it in case you want to upgrade to 4.1.0 later.
*Upgrading OpenOffice for Windows* If the current version is 3.x, you can remove it before you upgrade to version 4.x, or keep it and install 4.x as an additional version. 1. In the Installation Wizard, do one of the following: - To remove 3.x and install 4.x, select Remove all older product versions. The startup group item, desktop icon, and entry in the Add/Remove Programs list will all refer to 4.x. - To have both 3.x and 4.x on your computer, deselect Remove all older product versions. Each version will have its own startup group item, desktop icon, and entry in the Add/Remove Programs list. 2. If the current version is 4.x, but is older than the point version that you want to install (for example, you have 4.0.0 but want to install 4.0.1), the older version will be removed and the later one will be installed. The startup group item, desktop icon, and entry in the Add/Remove Programs list will all refer to the later version. On Sun, Jun 22, 2014 at 12:22 AM, Rory O'Farrell <ofarr...@iol.ie> wrote: > On Sat, 21 Jun 2014 05:21:26 -0700 > Carole Standifird <carole4...@prodigy.net> wrote: > > > I have used openoffice for several years and love the product. I was > currently using v. 4.0.1 and was trying to update to 4.1.0. I tried twice > and both times it crashed my computer. I want to go back to the version I > was using, but cannot open it. > > Question: If I uninstall from the control panel and re-download the > 4.0.1 will I lose my documents I have saved in the odt format? > > Thank you, > > Carole Standifird > > Vista Home Premium > > service pack 2 > > No, provided they have been saved in a sensible location (the OpenOffice > defaults are good). When the upgrade crashed your computer was there any > error message? > Try again, downloading only from www.openoffice.org/download > -- > Rory O'Farrell <ofarr...@iol.ie> > > --------------------------------------------------------------------- > To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org > For additional commands, e-mail: users-h...@openoffice.apache.org > > -- Regards, Yu Zhen
