Hi Marty,
please do not answer to a single person, but to the list. All
subscribers will get your answer automatically.
I got some answers with private mail.
Regina Henschel schrieb:
Hi,
to help you, we need some further informations:
(1) Which is your operating system?
Windows 7
(2) Which version of Apache OpenOffice or OpenOffice.org do you use?
AOO 3.4.1
(3) Which kind of Microsoft Office documents do you try to open, for
exmaple .doc or .docx or .docx(strict) or .xml or ...?
.doc
(4) How do you try to open them? For example double click the document
icon in the file manager? Or start Apache OpenOffice and use "Open" from
the start window? Or drag the document icon on an application icon? Or...?
it doesn't matter, it never opens
(5) What is "not perform the task" exactly? For example "nothing
happens", or "opens in false application" or "shows text import filter
settings" or "ask for an application to open with" or ...?
would not open the document.
When you try to start AOO just in the moment, when it is already
starting, then two processes exist and no document will open. This
problem is more likely, when the quickstarter is enabled.
Therefore please try this:
Have a look whether the quickstarter is running. It might be hidden
behind the triangle in the Windows task bar. If yes, set it to not start
automatically and stop it then.
Close AOO totally, if it is open.
Please have a look with the Windows task manager, whether there is still
a process "soffice.bin". If yes, kill all soffice.bin processes.
Restart your PC. First start AOO and then from the file menu try to open
the .doc file. Do not use double-click, so we can first examine one,
clear work-flow.
Kind regards
Regina
---------------------------------------------------------------------
To unsubscribe, e-mail: users-unsubscr...@openoffice.apache.org
For additional commands, e-mail: users-h...@openoffice.apache.org
