I assume that he should have said something like:
"I am running windows, and when I double click on a DOC file, it opens
in AOO rather than MS Word".
Is this correct? (just trying to figure out what you mean, as is Regina).
On 02/12/2013 02:02 PM, Regina Henschel wrote:
Hi,
to help you, we need some further informations:
(1) Which is your operating system?
(2) Which version of Apache OpenOffice or OpenOffice.org do you use?
(3) Which kind of Microsoft Office documents do you try to open, for
exmaple .doc or .docx or .docx(strict) or .xml or ...?
(4) How do you try to open them? For example double click the document
icon in the file manager? Or start Apache OpenOffice and use "Open"
from the start window? Or drag the document icon on an application
icon? Or...?
(5) What is "not perform the task" exactly? For example "nothing
happens", or "opens in false application" or "shows text import filter
settings" or "ask for an application to open with" or ...?
Kind regards
Regina
martyhundley schrieb:
We have Open Office installed on our office computer, but, anytime I
try and open a Microsoft Office document (excel, word, etc.), it will
not perform the task. We need help in this matter, because I am sure
you are aware, although your product serves our purpose, many other
clients use Microsoft Office, and we need this issue resolved to help
provide them with proper service. Thank you for your help. Marty
Hundley
Sent from my U.S. Cellular® Smartphone
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