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With Warm Regards

V.Kadal Amutham
919444360480



On 13 December 2012 22:17, Larry <[email protected]> wrote:

> Hi,
>
> My open office keeps dying.  It is OpenOffice.org 3.4.1  AOO341m1
> build:9593 Rev 1372282
>
> Recently purchased a new laptop -  Gateway NV52L06u has an AMD64 dual core
> processor A6-4400M.  This comes with Windows 7 installed. Currently trying
> to transition from windows to ubuntu,And I run OO inside of windows.  After
> copying all my data files over from the old computer, down loaded OO.
>  About every second time OO would open one of the .ODT files it would crash.
>
> Read through the blogs, got a hint about administrator priveleges.
> Uninstalled OO, and re-installed another OO.  Seemed to work OK for a bit,
> but the crashes began again.
>
> At this point, I got some advice from Hagar Deleth and Keith McKenna
>
> Hagar replied with "The first step worth a try is to reset the profile:
> http://forum.openoffice.org/**en/forum/viewtopic.php?f=74&t=**12426<http://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426>
> If no change, try with a brand new file to check if it still occurs or
> not. [[ I had already once tried this (and there was a user.old profile, so
> I tried again, this time making sure there were no OO in the tray and no
> soffice in task manager and no OO programs running.  Problem still came
> back.  And I had loaded a brand new file before.  See below for the results
> ]]
>
> .. reply to me personally but just to the list at <
> [email protected]> ... [[ got it ]]
>
> Since you are not subscribed to this list you may not see all the replies
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> For user support you can also use The OpenOffice.org Community Forum
> http://user.services.**openoffice.org/en/forum/<http://user.services.openoffice.org/en/forum/>
> "
>
>
> Keith suggested "If you upgraded from a previous 3.x version ... "[[I did
> not.  it was a new computer and thus a new install]]
>
> Keith also cleared up some confusion with "As far as it not asking you
> about 32 or 64 bit versions: Currently the windows version is 32 bit only
> which will run on either a 32 bit or 64 bit system."
>
> At last crash I had just started the launcher gadget, and opened the files
> icon and it crashed.  The windows screen is attached as OOnot. The
> OOprocess.png shows that soffice.bin, soffice.exe, javaw.exe and
> jusched.exe  were processes.  The OOapp.png shows that two programs(?) or
> ??? having to do with open office were not running
>
> Thank you for the assistance,
> Larry Gran
>
>
>
>
>
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