Hi,
My open office keeps dying. It is OpenOffice.org 3.4.1 AOO341m1
build:9593 Rev 1372282
Recently purchased a new laptop - Gateway NV52L06u has an AMD64 dual
core processor A6-4400M. This comes with Windows 7 installed. Currently
trying to transition from windows to ubuntu,And I run OO inside of
windows. After copying all my data files over from the old computer,
down loaded OO. About every second time OO would open one of the .ODT
files it would crash.
Read through the blogs, got a hint about administrator priveleges.
Uninstalled OO, and re-installed another OO. Seemed to work OK for a
bit, but the crashes began again.
At this point, I got some advice from Hagar Deleth and Keith McKenna
Hagar replied with "The first step worth a try is to reset the profile:
http://forum.openoffice.org/en/forum/viewtopic.php?f=74&t=12426
If no change, try with a brand new file to check if it still occurs or
not. [[ I had already once tried this (and there was a user.old profile,
so I tried again, this time making sure there were no OO in the tray and
no soffice in task manager and no OO programs running. Problem still
came back. And I had loaded a brand new file before. See below for the
results ]]
.. reply to me personally but just to the list at
<users@openoffice.apache.org> ... [[ got it ]]
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Keith suggested "If you upgraded from a previous 3.x version ... "[[I
did not. it was a new computer and thus a new install]]
Keith also cleared up some confusion with "As far as it not asking you
about 32 or 64 bit versions: Currently the windows version is 32 bit
only which will run on either a 32 bit or 64 bit system."
At last crash I had just started the launcher gadget, and opened the
files icon and it crashed. The windows screen is attached as OOnot.
The OOprocess.png shows that soffice.bin, soffice.exe, javaw.exe and
jusched.exe were processes. The OOapp.png shows that two programs(?)
or ??? having to do with open office were not running
Thank you for the assistance,
Larry Gran
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