No $$$ out of pocket but what about your wasted time? Dell should be
glad you don't charge them for that.
Bill
On 7/11/2012 10:38 PM, Paolo Galtieri wrote:
On Wed, Jul 11, 2012 at 4:22 PM, Joe Zeff <j...@zeff.us
<mailto:j...@zeff.us>> wrote:
On 07/11/2012 03:59 PM, Paolo Galtieri wrote:
I talked with the Dell tech and he told me that in fact the
heat sink he
did not put back was important, The part has been ordered and
hopefully
it will fix the problem.
I hope that you have some sort of record that the Dell tech told
you that the heat sink wasn't important. If he tries to charge
you anything for the repairs, you should take this to Dell, and
that record will keep it from being simply your word against his.
Fortunately this is all covered under warranty so nothing is coming
out of my pocket. I hate to have to pay for all this work.
Paolo
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