On 07/11/2012 03:59 PM, Paolo Galtieri wrote:
I talked with the Dell tech and he told me that in fact the heat sink he did not put back was important, The part has been ordered and hopefully it will fix the problem.
I hope that you have some sort of record that the Dell tech told you that the heat sink wasn't important. If he tries to charge you anything for the repairs, you should take this to Dell, and that record will keep it from being simply your word against his.
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