On 03/12/2012 09:57 AM, stan wrote:
As the underlying system becomes more and more complex, and my use
case further and further out of the mainstream, I find myself able to
give less and less help. That said, I'll add the following to your
excellent point above.
I have a little list.
They will never be missed!
And I'll add two of my own. First, people who think there's One True
Way to do everything and assume that everybody knows and loves their
favorite tools. Not everybody knows (or wants to know) vi, so if you're
going to tell a beginner to use it, include complete instructions,
including how to save and exit. Not everybody (except on Ubuntu) uses
sudo for root access. Some of us prefer su, and don't particularly like
the assumption that everybody in the world uses sudo; just tell us to do
something *as root* and let us decide what tool to use.
Second, people who expect you to know their hardware, their update
status, what DE they're using and so on and never give out such
elementary info without being asked, often several times. Included in
this, btw, are people who report that a program failed with an error
message that they didn't bother to write down, so that nobody has the
slightest idea what actually happened.
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