>
> I cannot log in, but the menu offered by the modem does not show any relevant 
> settings.
>
> > You might also test a device on wifi and/or login to the router and
> > send a test ping from inside the router with a large size.
>
> WiFi is turned off on the modem, but I might give it a try.
>
> > What does the network config for 192.168.2.7 look like?  And you do
> > the pings from the server connected to both?
>
> $ ifconfig eth1
> eth1: flags=4163<UP,BROADCAST,RUNNING,MULTICAST>  mtu 1456
>          inet 192.168.2.7  netmask 255.255.255.0  broadcast 192.168.2.255
>          ether 00:1b:21:3a:56:72  txqueuelen 1000  (Ethernet)
>          RX packets 4009354  bytes 4646140675 (4.3 GiB)
>          RX errors 0  dropped 0  overruns 0  frame 0
>          TX packets 1465729  bytes 195820660 (186.7 MiB)
>          TX errors 0  dropped 0 overruns 0  carrier 0  collisions 0
>          device interrupt 18  memory 0x515c0000-515e0000
>
> I do the pings and tracepath from this server.
>
> > It could be the reason no one else is seeing this is that they are not
> > using the wired network and that is what they screwed up.
>
> The ISP finally confirmed that other users have issues too. Good news I guess?
>

That is good news.    It means they will talk to whoever their vendor
support is.   What firmware version is on the device?

I think I found what the device is and there were 2 firmware updates
recently, and the 2nd one was 3 days after the first and that is
usually a sign that something serious was wrong with the first update.
--
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