On Sat, Sep 15, 2018 at 01:54:02AM -0700, ToddAndMargo wrote:
Hi All,
Fedora 28, x64
Xfce 4.12
Firefox 61.0.2
I have a customer I just installed Fedora Core 28 on.
He can not watch Foxnews.com videos, but can watch
videos everywhere else.
And my machine, also FC28 and Xfve 4.12, Foxnews.com
works perfectly. I can't figure out what is different.
How to troubleshoot his?
Here:
Firefox 61.02
F27
Linux 4.18.7 (non-official kernel)
I have that, too, since a few months. Mostly, IIRC, after updating FF,
and on youtube: Video works, but sound is off: So far restarting FF -
sometimes more than once - helped.
If that does not help:
1: Ad or script blocker enabled?
2: I'd then check permissions for a site if something doesn't work:
Right-clicking the page: opening "Page info", then "Permissions" for
it (e.g.: Flash blocked?)
2: There seems to be a problem with hardware accelaration on FF since
some time - Switching that off, I read, might help:
-- Go to Preferences, Select the "General" panel:
-- On "Peformance" uncheck "Use recommended performance settings"
-- Now new settings options will show up: on these
-- uncheck "Use hardware acceleration when available".
from:
https://support.mozilla.org/en-US/questions/1206076
https://support.mozilla.org/en-US/questions/1200717
The problem seems to exist for both video with sound switched off, and
no video at all.
Good luck,
Wolfgang
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