What browser are you using? I had no trouble accessing that site and an SSL Labs test<https://www.ssllabs.com/ssltest/analyze.html?d=secure.familysafeinternet.com>does not show any major issues.
- Y On Wed, Apr 16, 2014 at 7:51 PM, Al Zick <a...@familysafeinternet.com> wrote: > Hi, > > I really hope that someone can help me. I have googled this, but I found > nothing. > > This is the message that I received from the person reporting the problem: > > "However I am still getting mis-formed SSL cert error when I try and > access the site via https:// > An error occurred during a connection to secure.familysafeinternet.com. > SSL received a malformed finished handshake message. (Error code: > ssl_error_rx_malformed_finished)" > > I know this is not a lot of info, but does anyone have any ideas on what > might cause this? > > Thanks, > Al > > >