[users@httpd] problems with malformed handshake message

[Al Zick]

Hi,

I really hope that someone can help me. I have googled this, but I  
found nothing.

This is the message that I received from the person reporting the  
problem:

"However I am still getting mis-formed SSL cert error when I try and  
access the site via https://
An error occurred during a connection to  
secure.familysafeinternet.com. SSL received a malformed finished  
handshake message. (Error code: ssl_error_rx_malformed_finished)"

I know this is not a lot of info, but does anyone have any ideas on  
what might cause this?

Thanks,
Al