On 14-Apr-09, at 7:15 AM, André Warnier wrote:
It is maybe worth remembering that you get this software for free,
as you are getting assistance for free on this users list. It is
always an option to pay someone to offer you personal and tailored
assistance and training.
You know, this is a typical open source attitude. Regardless if it's
free, it's based upon the invite of the open source community to come
in and use the software in order to gain something. It wasn't MY
decision to publish it for free, and offering it for free is no excuse
to publish poor software that might suggest issues, or an excuse to
publish poor documentation. In so doing, you are misleading people
and quite simply wasting their time.
It would be in everybody's interest if the whole system didn't require
users to come to the users list. It's not like I don't have things to
do, as I'm assuming yourselves as well.
And some items that you might want to remember about open source.
People have little time to play guessing games, and therefore the open
source option is frowned upon for this very reason, amongst others.
I don't think it's asking too much to make the suite of tools give
reasonable directional feedback, along with documentation. Apache
documentation I have personally found to be highly technical.
Wikipedia states:
"There are a number of commonly recognized barriers to the adoption of
open source software by enterprises. These barriers include the
perception that open source licenses are viral, lack of formal support
and training, the velocity of change, and a lack of a long term
roadmap. The majority of these barriers are risk-related. From the
other side, not all proprietary projects disclose exact future plans,
not all open source licenses are equally viral and many serious OSS
projects (especially operating systems) actually make money from paid
support and documentation."
Rich in Toronto
...now go get on your bike
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