Hi Jason, If you bought license - I'm assuming depends on type of the license you have some kind of support from Harman. [1] - Did you try official channel ?
[1] https://airsdk.harman.com/pricing pt., 8 sty 2021 o 22:31 Alex Harui <aha...@adobe.com.invalid> napisał(a): > Can you roll back to 32? > > On 1/8/21, 1:28 PM, "Jason Taylor" <jtay...@dedoose.com> wrote: > > Hello Harmon? Can anybody answer any of these questions please? FFS > I'll pay dearly. Our company is dead in the water on OSX atm. > ~ JT > > -----Original Message----- > From: Jason Taylor <jtay...@dedoose.com> > Sent: Thursday, January 7, 2021 2:02 PM > To: users@flex.apache.org; 'Carlos Rovira' <carlosrov...@apache.org> > Subject: RE: Air SDK 33.1 F4M audio broken > > Additionally what codec do I need to convert our entire content base > of hundreds of thousands of hours of audio video to so this it will play in > the current SDK, which is our only version that works on the latest version > of OSX? Knowing this I can at least start the process. I am livid that > nowhere in the release notes that I reviewed mentioned that some A/V no > longer works on any version of the harmon SDK I just paid a boat load of > money for. Side note, we now have a position open for a lead QA at Dedoose > as our current one is currently getting fired. I hope Harmon fires a few > people over this debacle as well. > > ~ JT > > -----Original Message----- > From: Jason Taylor <jtay...@dedoose.com> > Sent: Thursday, January 7, 2021 11:05 AM > To: users@flex.apache.org; 'Carlos Rovira' <carlosrov...@apache.org> > Subject: RE: Air SDK 33.1 F4M audio broken > > Hi Andrew, F4M audio video does not work on any version of windows or > mac big sur in the Air 33.1 SDK completely breaking our entire application > and company. You're telling me that your working on it, were aware of > this? Try this line of code in windows on the 33 sdk, which is the only > SDK that works on the newest version of OSX: > > <s:WindowedApplication xmlns:fx=" > https://nam04.safelinks.protection.outlook.com/?url=http%3A%2F%2Fns.adobe.com%2Fmxml%2F2009&data=04%7C01%7Caharui%40adobe.com%7C9130be11fa71493732b508d8b41c4617%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C637457380820147846%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=0w%2BZzU4dvB7AJy%2F55JaH4sTh1KR%2FdfvbsofmEaPDIUM%3D&reserved=0"; > xmlns:s="library://ns.adobe.com/flex/spark"> > <s:VideoPlayer autoPlay="true" width="100%" height="100%" > id="player" source=" > https://nam04.safelinks.protection.outlook.com/?url=https%3A%2F%2Fapp.dedoose.com%2FHttpVideo%2F4648d742-d892-4d67-bae8-d7d005b4ef48%2FResourceAudioData%2F1cab9c27-73e6-4a1e-a8f7-6c9cabcbc2c6.f4m%2522%2F&data=04%7C01%7Caharui%40adobe.com%7C9130be11fa71493732b508d8b41c4617%7Cfa7b1b5a7b34438794aed2c178decee1%7C0%7C0%7C637457380820147846%7CUnknown%7CTWFpbGZsb3d8eyJWIjoiMC4wLjAwMDAiLCJQIjoiV2luMzIiLCJBTiI6Ik1haWwiLCJXVCI6Mn0%3D%7C1000&sdata=S8NC2HC9bSnDhkfMQhLbAYWLlgxOqYeRDjq6%2FCdznMg%3D&reserved=0 > > > </s:WindowedApplication> > > > -----Original Message----- > From: Frost, Andrew <andrew.fr...@harman.com.INVALID> > Sent: Thursday, January 7, 2021 3:38 AM > To: Carlos Rovira <carlosrov...@apache.org>; users@flex.apache.org > Subject: Re: Air SDK 33.1 F4M audio broken > > Thanks Carlos > > The latest AIR SDK 33.1 implements support for H.264/AAC on Windows; > we’re still working on this for the MacOS side though. The challenge was > that the software codecs used by Adobe in earlier AIR releases were subject > to patent licensing and royalties which are no longer covered, so we’ve had > to remove those. On Windows we can use capabilities provided via the Media > Foundation, although we’re aware of a few issues existing in this.. We > actually want to rework the entire multimedia area as it’s all very complex > internally, so will be looking at that during the coming year; for the > interim period we’re aiming to just implement decoders within the existing > frameworks via these OS libraries.. > > thanks > > Andrew > > > From: Carlos Rovira <carlosrov...@apache.org> > Sent: 07 January 2021 08:26 > To: users@flex.apache.org > Subject: [EXTERNAL] Re: Air SDK 33.1 F4M audio broken > > > CAUTION: This email originated from outside of the organization. Do > not click links or open attachments unless you recognize the sender. Please > report any suspicious content by using the "Report Email" tool. > > > > Hi Jason > I recommend to add HARMAN word so Andrew Frost is aware. > I'll add him in CCO so he is aware of the issue. > > > El jue, 7 ene 2021 a las 1:52, Jason Taylor (<jtay...@dedoose.com > <mailto:jtay...@dedoose.com>>) escribió: > As of the 33.1 SDK none of our audio in f4m files is able to > playback. Does anyone have any idea? This is now a critical issue for us. > ~ JT > > > > > > > > > > > -- Piotr Zarzycki
