Hello Team,
I am getting the following error when I going to stop any VM. After the
second attempt, it normally stopped. Is anyone facing this issue? Please
advise.
I am using KVM Hypervisors and my CloudStack version is 4.17
*Error at WebGUI*
Stop instance
(test-vm) Unable to stop VM instance {id: "418", name: "i-2-418-VM", uuid:
"f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
*Error at Management Server Log*
2022-06-29 16:50:51,213 WARN [c.c.v.VirtualMachineManagerImpl]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806 ctx-5350f6fc)
(logid:a09ab2ed) Unable to stop vm VM instance {id: "418", name:
"i-2-418-VM", uuid: "f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
2022-06-29 16:50:51,235 ERROR [c.c.v.VmWorkJobHandlerProxy]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806 ctx-5350f6fc)
(logid:a09ab2ed) Invocation exception, caused by:
com.cloud.utils.exception.CloudRuntimeException: Unable to stop VM instance
{id: "418", name: "i-2-418-VM", uuid:
"f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
2022-06-29 16:50:51,237 INFO [c.c.v.VmWorkJobHandlerProxy]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806 ctx-5350f6fc)
(logid:a09ab2ed) Rethrow exception
com.cloud.utils.exception.CloudRuntimeException: Unable to stop VM instance
{id: "418", name: "i-2-418-VM", uuid:
"f00f817e-d4bc-4251-bd49-fa91def916c9", type="User"}
2022-06-29 16:50:51,237 ERROR [c.c.v.VmWorkJobDispatcher]
(Work-Job-Executor-109:ctx-38407e2f job-3805/job-3806) (logid:a09ab2ed)
Unable to complete AsyncJobVO: {id:3806, userId: 2, accountId: 2,
instanceType: null, instanceId: null, cmd: com.cloud.vm.VmWorkStop,
cmdInfo:
rO0ABXNyABdjb20uY2xvdWQudm0uVm1Xb3JrU3RvcALQ4GymiWjjAgABWgAHY2xlYW51cHhyABNjb20uY2xvdWQudm0uVm1Xb3Jrn5m2VvAlZ2sCAARKAAlhY2NvdW50SWRKAAZ1c2VySWRKAAR2bUlkTAALaGFuZGxlck5hbWV0ABJMamF2YS9sYW5nL1N0cmluZzt4cAAAAAAAAAACAAAAAAAAAAIAAAAAAAABonQAGVZpcnR1YWxNYWNoaW5lTWFuYWdlckltcGwA,
cmdVersion: 0, status: IN_PROGRESS, processStatus: 0, resultCode: 0,
result: null, initMsid: 200122649134120, completeMsid: null, lastUpdated:
null, lastPolled: null, created: Wed Jun 29 16:50:45 BDT 2022, removed:
null}, job origin:3805
2022-06-29 16:50:51,309 ERROR [c.c.a.ApiAsyncJobDispatcher]
(API-Job-Executor-76:ctx-b8ad6bbc job-3805) (logid:a09ab2ed) Unexpected
exception while executing
org.apache.cloudstack.api.command.admin.vm.StopVMCmdByAdmin
Yours sincerely,
Nazmul Parvej
Deputy Manager, Product Development
IT Division
Bangladesh Export Import Company Ltd.
Level-9, SAM Tower, Plot #4, Road #22, Gulshan-1, Dhaka-1212,Bangladesh
Tel: +880 9609 000 999, +880 2 5881 5559, Ext: 14193, Fax: +880 2 2222
95757
Cell: +8801787680841, Email: [email protected], Web:
www.bol-online.com
